Our Experiences with Getting Our Reverse Mortgage

Happy With Reverse MortgageActual reverse mortgage borrowers have good things to say about their reverse mortgage experiences.  Let me share what some of our Minnesota reverse mortgage borrowers have said.

Dave shared, “Having had an accident that eliminated my of my teeth, total dental implants was required.  Without a reverse mortgage I could not have raised the money to have the implants done.  It was a great relief to be able to smile again and eat sweet corn again.”

To increase his cash flow Bernie did a reverse mortgage and had this to say, “After talking with 2 other reverse mortgage representatives, receiving apologies for non-functioning DVDs, and talking to an attorney, I chose Reverse Mortgages SIDAC.  It is so helpful to deal with local persons.  Both Beth and Steve followed up with everything.  They were very helpful in personal visits and phone calls.  Beth has also been helpful with other senior issues.”

Larry and Karen* did the reverse mortgage to stabilize their finances.  They found Reverse Mortgages SIDAC to be friendly, courteous and respectful of them.  Additionally they shared they found that all pertinent information was discussed regarding reverse mortgage options and costs and the details were explained so they understood them.  They also felt that they were informed of what to expect during the processing and kept informed of the status through the process.  In addition they said they received explanations of the forms that were signed at closing.  Overall they shared their experience was positive.

Mike shared, “Without the help and knowledge of Beth Paterson who first told me about the reverse mortgage to buy I would never have been able to get our beautiful new townhome, which my wife needs because of her mobility to navigate a lot of stairs.  I owe Beth a big debt of gratitude.  She is the best!  She is knowledgeable and she cares and worked tirelessly for us.”

Wayne recommends us stating, “Reverse Mortgages SIDAC is very customer focused and will settle for no less than what the applicant request’s objectives are.  They knew the “system” very well and lead the borrower though it step by step.  Above all, Reverse Mortgages SIDAC is respectful and honest.”

Helping them out of foreclosure, Gary and Cathy* said, “Thanks so much! Beth and Steve you guys are the best!”

Satisfied Reverse Mortgage BorrowerYvonne wrote, “My experience with Beth and Steve was very enjoyable.  I was always able to reach one of them.  I paid off my mortgage, so eliminated the monthly mortgage payment!  It has made a big difference in my quality of life to have that additional income every month.”

To supplement her income, Marilyn did the reverse mortgage, sharing, “I didn’t really want to have to do this reverse mortgage because I’m too proud.  But thank goodness it was there for me.  Steve was so very helpful as was Beth.  At closing all documents were in order perfectly.  I’m very glad I reached out to this company.  Everything went so well.”

Bonnie did the reverse mortgage to “secure my retirement” allowing her to retire.  Of her experience she said, “Beth and Steve were wonderful!  Caring, efficient, thoughtful. All are words that describe them and their service – I had contacted a nationally advertised company but did not feel at all comfortable with them.  I went with Reverse Mortgages SIDAC because they are local and knowledgeable about Minnesota and my needs here.”

“Having Beth and Steve to guide me through every step of the process was the blessing that made a reverse mortgage possible.  We were able to complete the process in time to obtain the maximum possible funds under the old system, making my dream of remodeling possible,” Matthew stated.

These are just a few of the experiences reverse mortgage borrowers have had.  Keep them in mind as you hear about reverse mortgages and are considering one.  Work with a reverse mortgage originator who is local, specializes and has experience in reverse mortgages, is ethical adhering to the NRMLA pledge and takes their time to give you the details so you understand the reverse mortgage and will have a positive experience and find the benefits.  If you’re in Minnesota, give us a call.

*Some names changed to protect privacy.

© 2015 Beth Paterson, Beth’s Reverse Mortgage Blog, 651-762-9648

This material may be re-posted provided it is re-posted in its entirety without modifications and includes the contact information, copyright information and the following link:  http://wp.me/p4EUZQ-1bu

What to expect working with Reverse Mortgage Originators: Our pledge to our borrowers

Reverse Mortgage Borrower Satisfed with processI’ve heard from borrowers that when they have inquired about reverse mortgages from some lenders they sometimes feel pressured, receiving numerous phone calls, wanting to send them the counseling information and an application before they are ready to make a decision.

I happen to be sitting at the kitchen table with a homeowner informing her about reverse mortgages, providing her with all the details and facts and answering her questions when she received a call from another loan officer. She kindly explained to the caller that she was actually meeting with me face-to-face, a local originator and was not interested in further communication from them, the caller. Before hanging up, even though she had said she was taken care of, the other loan officer said they were still going to call her back. She expressed frustrations that they didn’t listen to her and that she had also received other calls pressuring her before she had heard about me.

As professional reverse mortgage originators we should respect your decisions and not pressure you into making a decision. Those of us who specialize in reverse mortgages and are members of the National Reverse Mortgage Lenders Association (NRMLA) pledge to a Code of Ethics and Professional Responsibility. Pledging to serve you with integrity and keep your best interests as our primary consideration, here is the pledge other NRMLA members and I have made that we will:Borrow with Confidence NRMLA Pledge

  • Know and comply with all State and Federal laws and regulations that protect reverse mortgage borrowers

  • Present you with the full range of reverse mortgage products available from our company.

  • Clearly explain the terms, benefits and costs of each product we present.

  • Inform you of your responsibilities as a reverse mortgage borrower including paying real estate taxes on time, keeping the property properly insured and maintaining the home in sound condition.

  • Work with you and, if you request, with your family and financial advisors either face-to-face or on the telephone as frequently as you choose to educate you, answer any and all questions and help you assess whether a reverse mortgage might be beneficial to you.

  • Explain the benefits of and statutory requirement that you have reverse mortgage counseling.

  • Provide you with a list of HUD-approved independent housing counseling organizations that employ exam qualified counselors to serve you. The choice of the organization is yours and yours alone.

  • Help you prepare for your counseling session to make it most effective by providing you with questions you might ask and information you should be prepared to provide to the counselor.

  • Prepare loan comparison projections and an amortization table for the loan being proposed to review at your counseling session.

  • Not charge any fees prior to the completion of mandatory counseling.

  • Help you analyze your financial ability to meet your responsibilities under the reverse mortgage.

  • Recommend that you seek professional advice if you Reverse Mortgage Originators Pledge to Borrowersare receiving assistance from SSI, Medicaid or other government programs.

  • Recommend you seek professional tax advice when appropriate.

  • Allow you to decide when to close on the reverse mortgage loan and not pressure you to make a decision.

  • Provide you with opportunities during the loan process to change your mind and not take the loan.

  • Pay off the existing liens shown of record, verify taxes are paid, and make sure that you have proper insurance upon closing.

CRMP Certified Reverse Mortgage ProfessionalBeyond the NRMLA pledge, there is a select group of specialists, the Certified Reverse Mortgage Professionals (CRMP), who have taken the extra step and demonstrated their knowledge and competency in reverse mortgages by having a minimum of two years’ experience, personally closing 50 or more loans, earning 12 hours of continuing education courses specific to reverse mortgages and ethics, passed a rigorous exam as well as a background check. Each year CRMPs must complete an additional 12 hours of continuing education to remain certified. CRMPs are dedicated to upholding the industry high standards of ethical and professional practices.

I am proud to say I have earned the CRMP designation. You can find a list of the other CRMPs on the NRMLA website.

Additionally Reverse Mortgages SIDAC has their own Code of Conduct that we adhere to.

As you explore the reverse mortgage option, make sure you are working with a reverse mortgage specialist who has experience with and knowledge about reverse mortgages, not just the title, one who adheres to the NRMLA Pledge to Reverse Mortgage Borrowers and even more specifically one who is a CRMP as well as one you are comfortable and respects you.

© 2015 Beth Paterson, Beth’s Reverse Mortgage Blog,651-762-9648

This material may be re-posted provided it is re-posted in its entirety without modifications and includes the contact information, copyright information and the following link: http://wp.me/p4EUZQ-1as

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Blog posts’ information is current as of date post published, program is subject to change in in the future. Contact us for current information, 651-762-9648.

This site or the information provided is not from, or approved by, HUD, FHA, or any US Government or Agency.